Essential Amenities Guests Expect in Every Short-Term Rental

Whether it’s a weekend getaway or a week-long stay, guests arrive with a certain set of expectations. The best hosts don’t just meet them — they anticipate them. And when you’re new to hosting, knowing what really matters can feel overwhelming.

So let’s walk through your space, room by room, and uncover what today’s travelers truly expect — and why these small details can lead to better reviews, fewer complaints, and more repeat bookings.

The Bedroom: Where Comfort Begins

For many guests, their first real impression isn’t your front door — it’s the bed. After a long flight or road trip, nothing matters more than a clean, comfortable place to rest. This is where your property starts to earn trust.

Think of the bedroom as your rental’s promise: “You’ll sleep well here.” That means no flat pillows, mismatched sheets, or squeaky bed frames. The goal is hotel-level sleep, but with the warmth of a home.

Checklist:

• Comfortable mattress in good condition
• Fresh, hotel-quality linens and extra pillows
• Blackout curtains or blinds
• Bedside lamps with warm light
• Easy-to-reach outlets or charging stations
• A closet or dresser with space to unpack

The Bathroom: Your Cleanliness Report Card

Guests don’t just notice the bathroom — they judge you by it. It’s where trust can grow or disappear instantly. A clean, well-stocked bathroom says: “This host cares.” A grimy or underprepared one says: “You’re on your own.”

Keep it sparkling. Think of everything a tired traveler might need and make it available — even better if it’s where they expect it to be.

Checklist:

• Two towels per guest, plus spares
• Toiletries: shampoo, conditioner, body wash, and hand soap
• A working hairdryer
• Toilet paper (never just one roll!)
• A clean toilet brush and plunger
• Hooks or racks for towels
• A trash bin with a liner

The Kitchen: Even if They Don’t Cook

Not every guest plans to make a full meal — but almost all expect the option. Morning coffee, late-night leftovers, or just a glass of wine — it all happens here. And the more functional and clean your kitchen is, the more “at home” your guests will feel.

Even a small kitchenette should include the basics. And the simpler you make it to find things, the less likely guests are to message you at 10PM asking where the corkscrew is.

Checklist:

• Coffee maker or kettle, with a few starter pods or tea bags
• Pots, pans, spatula, and basic cooking tools
• Plates, bowls, cups, and cutlery for the guest count
• Bottle opener and wine glasses
• Salt, pepper, oil, and a few basic spices
• Dish soap, sponge, and drying rack
• Garbage bags and recycling info

Wi-Fi & Tech: Non-Negotiable in 2025

If there’s one expectation that’s truly universal, it’s Wi-Fi. Whether your guest is watching Netflix, working remotely, or FaceTiming family, connection matters. And if they can’t figure out your TV setup or find the Wi-Fi password, that frustration often lands in your review.

Offer a simple, connected experience. Make it feel seamless — like they’re at home, but better.

Checklist:

• Fast, reliable Wi-Fi with clearly labeled password
• Smart TV or access to streaming services
• Instructions for using the remote or apps
• USB charging stations or universal cables
• A printed “tech cheat sheet” for appliances or routers

Cleanliness & Practicalities: The Invisible Details That Matter

Guests may not notice if your vacuum is hidden in the closet — but they’ll definitely notice if there’s a mess and nothing to clean it with. Giving your guests access to simple cleaning tools, laundry, or even a broom can save you from last-minute complaints (or bad reviews).

This also signals that you’re thoughtful, responsible, and prepared — traits every guest appreciates.

Checklist:

• Vacuum, broom, and dustpan
• Extra cleaning supplies (spray, cloths)
• Laundry machine (if available) or info on the nearest laundromat
• Iron and board
• First aid kit

The Arrival: First Impressions Start Before the Door Opens

Imagine your guest arriving late at night. It’s raining. They’re juggling bags and trying to find the key. That’s not when you want them to realize they don’t have the right code — or that the porch light doesn’t work.

The check-in experience is your chance to create immediate calm and confidence. Make it feel effortless.

Checklist:

• Clear instructions for access (codes, keys, directions)
• Outdoor lighting for nighttime arrivals
• Welcome message or short guide with local tips
• A small gesture — bottle of water, snack, or hand-written note
• Emergency contact info, just in case

Wrapping It All Up

Preparing your property for guests is about more than just ticking boxes. It’s about anticipating needs, removing friction, and creating the kind of experience you’d want if you were checking in.

With the right amenities in place, you set the tone for trust, comfort, and connection — the foundations of every great stay.

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