Privacy policy

At Huswell, your trust means everything to us. That’s why we treat your personal data with care, respect, and transparency. This policy explains what we collect, why we collect it, and how we keep it safe—so you can focus on hosting, while we handle the rest responsibly.

1. What is the purpose of this privacy policy?

1.1 The website www.huswell.com (hereafter: the "Website") is operated and owned by HUSWELL BV, company number 0717.669.742, with registered office at 8200 Sint-Andries, Doornstraat 76 (hereafter also: the "Controller", "we" or "us").

1.2 This privacy policy informs you about how we process your personal data and ensures a fair and transparent handling of your information.

1.3 This policy only applies to the processing of personal data by HUSWELL or processors working on our behalf. It does not apply to other websites or entities referred to via hyperlinks.

1.4 We take appropriate technical and organisational measures to comply with Regulation (EU) 2016/679 (GDPR). Our staff is equally bound to these regulations.

1.5 This policy is available electronically under the 'Privacy Policy' section of the Website. You can contact us at info@huswell.com for questions or requests. We will respond within one month.

1.6 HUSWELL reserves the right to change this privacy policy at any time. Last update: 29 December 2022.

1.7 If you provide personal data about others, you must ensure that you have a legal basis for doing so (e.g., their explicit consent).

2. Who are we and how can you contact us?

  • Legal form: Private limited company
  • Company name: HUSWELL BV
  • Address: 8200 Sint-Andries, Doornstraat 76
  • VAT number: 0717.669.742
  • Phone: +32 (0)50 66 66 66
  • Email: info@huswell.com
  • Website: www.huswell.com

3. Why do we process your personal data?

3.1 We process your data to optimise the Website and to provide services to our clients and guests.

4. What is the legal basis for processing your data?

4.1 We process your data based on:

  • Your explicit consent
  • Legal obligations
  • Contractual necessity
  • Legitimate interest

5. What personal data do we process?

We may process:

  • Identity and contact information
  • Booking and billing details
  • Bank details
  • Accommodation data (e.g. temperature, camera footage)
  • Employee data (education, salary, career)

Via the Website:

  • Device data, IP address, browser type
  • Visited pages, referral websites, timestamps

6. Who has access to your data?

Your data is shared with:

  • Internal staff (under contractual confidentiality)
  • Selected external service providers (under data processing agreements)
  • Entities outside the EEA only when appropriate safeguards are ensured

No data will be shared with third parties for marketing purposes without your explicit consent.

7. Where, how, and how long do we store your data?

7.1 Your data is stored on a secure server.

7.2 We do not retain your data longer than necessary for the purposes outlined in section 3.

8. What are your rights?

8.1 You have the right to:

  • Access your data
  • Request correction or deletion
  • Request restriction of processing

8.2 You may object to processing, especially for direct marketing.

8.3 You have the right to data portability.

8.4 If processing is based on consent, you may withdraw it at any time (not retroactively).

8.5 You can file a complaint with:

Data Protection Authority
Drukpersstraat 35, 1000 Brussels
T: +32 (0)2 274 48 00
F: +32 (0)2 274 48 35
contact@apd-gba.be

8.6 These rights are subject to the conditions set out in the GDPR.

8.7 To exercise your rights, contact us via info@huswell.com with valid identification.

9. What are our obligations?

9.1 We ensure an appropriate level of security.

9.2 We maintain a data processing register.

9.3 We cooperate with supervisory authorities.

9.4 In the event of a data breach, we will notify the authority within 72 hours, and you if required.

9.5 If new technologies introduce high risk, we will conduct a DPIA and consult the authority if necessary.

10. Cookies

10.1 We use cookies to enhance user experience and gather statistical data. Cookies are small files that do not contain personal information.

10.2 Upon consent, we use:

  • Temporary cookies (session-based)
  • Permanent cookies
  • Functional cookies
  • Non-functional cookies (e.g. for analytics or marketing)

10.3 You can withdraw your cookie consent at any time by emailing info@huswell.com.

10.4 Our Website uses Google Analytics. The information collected (including your IP address) may be stored on servers in the USA by Google. Google may share this data with third parties where required by law. IP addresses are not combined with other data.

10.5 You can disable cookies in your browser settings, though this may affect site functionality.

We also share usage data with partners for advertising, analytics, and social media. Your consent applies to www.huswell.com and can be changed or withdrawn at any time via the cookie banner.

Last cookie declaration update: 13 February 2024 via Cookiebot.